Welcome to your Jubilance dashboard!

For scientific and medical information, you can contact us via email at hello@jubilance.com or by calling our headquarters in San Diego at 1-858-947-5722.

For orders, shipping, and account information, please reach out to our shipping department at 1-405-594-1010.

If you are trying to…
  • Push your next subscription renewal back
  • Change your shipping address or payment info
  • Add or subtract products from your monthly shipment
  • Set up a subscription with a different renewal time period than our standard 4 weeks
  • Or having trouble doing anything else with your account
Then fill out the form at the bottom of the page and we’ll help you out ASAP and send you a confirmation email as soon as your request is done. Thank you for being a part of the Jubilance Sisterhood!
 
NOTE: IF YOUR ORDER IS LABELED “PROCESSING” THAT MEANS YOUR PAYMENT WAS SUCCESSFUL AND YOUR JUBILANCE IS ON IT’S WAY!
 
IF YOUR ORDER IS LABELED “COMPLETED” THIS MEANS YOUR ORDER HAS SHIPPED. YOU WILL RECEIVE AN EMAIL WITH TRACKING INFORMATION.
 
PLEASE CHECK SPAM IF YOU DO NOT FIND THIS IN YOUR INBOX!

Login

New Customer? Sign up

My Account

By logging in, you can view your order history, change your payment method, change your shipping address, and add to or cancel an existing subscription.

Need assistance?

Having trouble updating your payment info or shipping information? Getting an error message? Please email hello@jubilance.com with your new info and your full name and email address so we can help you as quickly as possible.

Need to cancel?

You can cancel your subscription by logging into your account here or emailing us at hello@jubilance.com with your name, account ID, and request to cancel. Please cancel at least 2 business days before your next processing date.

Customer Dashboard Help Form

  • mm/yyyy
  • (Only needed if you'd like to update your shipping address)